9-1-1 Center Supervisor Program - Cincinnati, OH
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9-1-1 Center Supervisor Program - Cincinnati, OH

 Export to Your Calendar 10/26/2020 to 10/28/2020
When: 10/26-28/2020
8:00AM - 5:00PM
Where: Map this event »
Great Oaks Career Campuses - Aspire Building # 100
100 Scarlet Oaks Dr
Cincinnati, Ohio  45241
United States
Presenter: Lisa Fulton, ENP
Contact: Ty Wooten, ENP
(202) 618-4408


Online registration is available until: 10/21/2020
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This course will give new supervisors the skills they need to succeed in their positions. It will give experienced supervisors updated, refreshed skills that will further their careers.

Using a combination of lecture and practical exercises, students will learn the supervisor’s role in HR, tools to get organized, how to effectively make the transition from line-level to supervisor, how to build and lead a team, supervisor-specific communications, conflict resolution, performance evaluations, stress management techniques, and many other skills, and tips for their toolbox.

This is a 3-day course.

In order to fully participate in daily assignments and activities, all students should bring a laptop with a USB port, Microsoft Word and PDF reader software.

There are no re-certification requirements for this course. 

Cincinnati Emergency Communications in Partnership with Greater Oaks Career Campuses - Scarlet Oaks.

NENA Members - $399

Non-NENA Members - $550

 

Course time:

Monday - 8AM - 5PM EST

Tuesday - 8AM - 4PM EST

Wednesday - 8AM - 5PM EST