CMCP - Greenfield, IN
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CMCP - Greenfield, IN

NENA’s flagship course, the CMCP continues to offer the best value for your training time and dollar, period. Featuring a variety of activities, exercises, and learning opportunities, the CMCP offers you a career- and life-changing opportunity to learn what you need to know as a center manager or 9-1-1 leader and build the knowledge, connections, and community essential to lasting success.

3/13/2017 to 3/17/2017
When: 03/13/2016
8:30 AM
Where: Hancock County Emergency Operations Center
640 S. Franklin
Greenfield, Indiana  46140
United States
Contact: Ty Wooten, ENP

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NENA’s Center Manager Certification Program (CMCP) is designed to equip recently‐hired, newly‐promoted, andaspiring PSAP and 9-1-1 Authority Managers and Supervisors with the tools needed to effectively manage their agency through a rigorous 40-hour course of lecture and lab-based education. For more seasoned 9-1-1 professionals, the CMCP may serve to fill in some of the gaps and strengthen core competencies required in emergency communications center management.  

The program serves as an affordable career advancement opportunity to anyone involved in public safety agency management, and provides education in subject areas that are critically important to anyone looking to forge a long and successful career path. The CMCP, unlike many other upper‐level emergency communications training programs, utilizes a real-world, hands-on approach that is focused on topics encountered daily by managerial and supervisory level personnel.

With a curriculum built by current and former 9-1-1 center managers with decades of combined supervisory and training experience, the program will provide you with knowledge and skills that can immediately and drastically improve your  on-the-job effectiveness and enhance your agency’s everyday operations.