Intro to Next Generation 9-1-1
Category: The Future is HERE!
Instructor(s): Eric Parry, ENP, Christy Williams, ENP, Bob Currier, ENP

As we move towards the implementation of Next Generation 9-1-1, a new set of technological, operational, and public policy issues that 9-1-1 professionals, industry partners, and government officials must understand is emerging. NG9-1-1 will change how emergency service calls originate, as well as how they are routed and delivered to PSAPs. This course is designed to help attendees evaluate both the promise and potential pitfalls of this new system.

Next Generation 9-1-1 will revolutionize how the public accesses emergency services and alter the entire technological landscape within which existing public safety agencies operate. In addition to addressing how NG will transform the traditional 9-1-1 model, participants will explore the evolution of IP-based communications, transition issues, and NENA’s Next Generation 9-1-1 activities. This constantly updated, one-of-a-kind offering covers these issues and more, and is for anyone looking to see what the future holds for emergency response.

NENA Courses - GIS, Databases & Systems

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Over the past decade, the telecommunications industry has advanced at what was once an unimaginable rate. The 9-1-1 community has struggled to keep pace and to adapt and modernize the existing emergency communications system. In order to truly maintain the level of service expected by the public, public safety communications must move towards a new paradigm.

Attendees of courses in the Future is HERE suite of offerings can expect to learn about the future of our industry – an IP-enabled, inter-networked, “system of systems” that has come to be known as Next Generation 9-1-1(?). These courses demonstrate how the ever-evolving technological landscape will affect all aspects of 9-1-1 operations, systems, and public policy.
Item Name Posted By Date Posted
Understanding Databases in NG9-1-1 Link  more ] Administration 2/9/2014
Advanced GIS Link  more ] Administration 12/3/2011
GIS & NG9-1-1 for the PSAP Link  more ] Administration 12/3/2011
Preparing for NG9-1-1 Databases Link  more ] Administration 3/5/2012
Intro to Next Generation 9-1-1 Link  more ] Administration 12/3/2011