PSAP Design
Category: Keeping Your PSAP Finely Tuned
Instructor(s):  Brian Bark, ENP

Designing, constructing, or renovating a PSAP is a daunting effort with an outcome that directly affects the PSAP manager, staff, and other stakeholders. These projects present a variety of unique challenges with numerous options that must be considered to develop the best possible plan. The success of a project is dependent upon following a step by step process involving 9-1-1 officials, local and/or regional government, design professionals, and consultants working together to create a long term solution.

This course defines the process of designing a new PSAP and identifies the steps involved: from determining the need through design, bidding, construction, and move in. Attendees will hear how they, as PSAP managers, are critical to driving a project to a successful outcome and will learn about the role they play in every phase of creating or revitalizing a PSAP and/or EOC that best serves their community.

NENA Courses - Keeping Your PSAP Finely Tuned

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The Keeping Your PSAP Finely Tuned suite of classes is targeted to 9-1-1 professionals and governing authorities responsible for ensuring that PSAPs are adequately funded, well protected in the event of a lawsuit, in compliance with governmental regulations, and able to evolve the form and function of the traditional PSAP.
Item Name Posted By Date Posted
9-1-1 Center Consolidation Link  more ] Administration 3/6/2013
ADA A to Z Link  more ] Administration 12/3/2011
Grant Management for PSAPs Link  more ] Administration 12/3/2011
Liability Issues in the 9-1-1 Center Link  more ] Administration 12/3/2011
PSAP Design Link  more ] Administration 12/3/2011
SOP SOS Link  more ] Administration 12/3/2011
Comm Center Staffing Workshop Link  more ] Administration 12/3/2011