Understanding Databases in NG9-1-1
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Category: GIS, Databases & Systems
Instructor(s): Marc Berryman, ENP

NG9-1-1 software and databases will enable advanced technical and operational capabilities for enhanced coordination and delivery of emergency services nationwide. These databases and their data content, working with software applications, will enable an exponential increase in the data and information available to PSAPs and first responders, while allowing agencies to intelligently manage and control that data. However, these software and databases are controlled in fundamentally new ways from E9-1-1 and present exciting new opportunities and challenges.

This course is geared toward the operational perspective and is designed for managers, supervisors, and administrators. It introduces attendees to the world of NG9-1-1 systems, software, databases, and the data contained therein. Starting with the basics, participants will gain a foundational understanding of the roles each of the many databases play, how they work together, and their basic data requirements. Understanding the roles and capabilities of these different databases in NG9-1-1 will allow agencies to make informed decisions and develop the necessary policies and requirements as they move toward NG9-1-1.