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NENA Special Committee on Department of Defense E9-1-1 Interoperability Invitation

Friday, August 9, 2013   (0 Comments)
Posted by: Chris Nussman
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The Department of Defense (DoD) is under a mandate to deploy enhanced 9-1-1 at every US military installation by the close of 2014. NENA's goal is to ensure that 9-1-1 service is the same on-base as it is off-base and to ensure the two interoperate effectively. This is also inline with the current mandate.

A Special NENA Committee has been formed to join forces with the DoD, bringing the experience of PSAP managers, State 9-1-1 Directors, and 9-1-1 service providers. Our mission is to provide guidance to DoD on E9-1-1 and NG9-1-1 technologies and best practices; ensure interoperability between State and Local systems and DoD systems; foster cooperation between both communities on joint 9-1-1 and public safety issues; and improve safety of on base personnel and reduce loss of material/property

The DoD 9-1-1 footprint typically is represented by one of three models: 1) 9-1-1 calls routed to an on base PSAP that dispatches DoD first responders; 2) 9-1-1 calls routed to a Municipal PSAP which dispatches a combination of Municipal and DoD first responders; 3) 9-1-1 calls routed to a consolidated DoD PSAP which dispatches calls to DoD first responders. Mutual Aid is desired between DoD and Municipal first responders.

Initially, we are looking for volunteers to participate in one of four Sub-Committees:

  • DoD Leadership Efforts
    • Work with DoD leadership to implement the recommendations from the remaining Sub Committees and NENA Standards.
  • PSAP Operational Best Practices
    • These would cover addressing, GIS, facilities, access, personnel, training, SOP, inter-PSAP communications, and data sharing.
  • Legal Best Practices
    • These include developing sample Memorandum of Understanding, Interoperability Agreements, Radio Channel usage and any other documents that characterize interoperability.
  • Service Provision and Networking
    • This area includes the technologies required to allow 9-1-1 calls from on base, independent of dial tone service provider, to reach the appropriate PSAP with location information. This must take into consideration the nature of the Municipal 9-1-1 system.

After our volunteer recruitment effort, we will have a Special Committee conference call to review goals and methods. Sub-committees will begin to meet via conference call shortly thereafter with regular full team conference call meetings to ensure progress is being made.

If you are interested in participating, please respond to Delaine Arnold at with your name, contact information, and Sub-committee of interest.