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NENA Announces Text-to-9-1-1 Webinar for February 26

Monday, February 17, 2014   (0 Comments)
Posted by: Chris Nussman
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Text-to-9-1-1: Everything You Need to Know
Wednesday, February 26 | 3PM Eastern (live) or On Demand
$50 (NENA Members) | $85 (Non-Members)
Click here to register!

With the nation's four major wireless carriers committed to making text-to-9-1-1 available to PSAPs in May of this year, 9-1-1 Authority and PSAP personnel need to understand this new service from both the technological and operations perspectives. Attend this hour-long webinar for a can't-miss primer on the issue, with discussion focusing on:

  • Why text-to-9-1-1 is needed now
  • Why SMS is being used and why it is "interim"
  • How, generally, SMS text-to-9-1-1 can be expected to work
  • PSAP training and public education
  • Implementation planning and considerations
  • How to request service from carriers
  • Testing
  • Ongoing operations


  • Roger Hixson, ENP – Technical Issues Director, NENA: The 9-1-1 Association
  • Tina Carson, ENP – Operations Manager, Monroe County (NY) 9-1-1
  • Maria Jacques, ENP – Director, State of Maine 9-1-1
  • David Tucker – Executive Director, State of Vermont Enhanced 9-1-1 Board

Can't attend on the 26th? Register now and receive on-demand access to the webinar archive.

Webinar Access Info
Dial-in and web-access details will be provided to attendees via email the week of the webinar.