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National 9-1-1 Program Office Announces National 911 Profile Database Open for 2013 Data Collection

Thursday, September 11, 2014   (0 Comments)
Posted by: Chris Nussman
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Nationwide collection of statistics about 911 systems is key to ensuring the development of optimal 911 services and the implementation of Next Generation 911 (NG911). With a more complete picture of 911 services nationwide, States will have access to important data to help educate local legislators, make system modifications and demonstrate the value of 911 to local governments, first responders and the community.

The National 911 Program has announced the National 911 Profile Database is open and accepting 911 system data for 2013. In cooperation with the National Association of State 911 Administrators (NASNA), the Program encourages states to voluntarily share information about a number of data points, including the number of 911 calls received, 911 fees and progress toward implementing NG911. The data collection process is underway through mid-September and a data analysis report will be available by the end of the calendar year.

"Nearly three-quarters of the nations state administrators are working to collect and share state data through the 911 Profile Database,” said Laurie Flaherty, National 911 Program Coordinator. "Real data will provide the 911 community with ammunition to make the case for the needs of 911 systems locally and nationally.

"The last time data was collected, more than half of the states submitted information and this year we are seeing even more participation," she continued.

A report aggregating and analyzing all data submitted by the states –– expected to be available by the end of 2014 –– provides information that can be used to compare activities among States with similar 911 systems and to modify existing 911 programs based on otherssuccessful models. Financial information collected may also help provide a clearer picture of how much it costs to provide 911 services.

These statistics about 911 systems can also be used to help 911 administrators answer questions about how one state compares with others and to demonstrate the value of their states program. Access to both the individual state and national aggregate data may provide information that can be utilized to generate more support for 911 services from state and local leadership.

Data from the National 911 Profile Database will also be combined with the National Emergency Number Associations (NENA) state data on Enhanced 911 deployment and NG911 planning and transition. This effort will bring together two of the most accurate 911 system data sources to help provide the most current view of 911 services nationwide. The combination report is expected to be available in early 2015.

More information on the National 911 Profile Database can be found here.