Attend a Special #WebinarFriday & Learn to Achieve Peak Performance in Your Center!
Thursday, February 23, 2017
Posted by: Chris Nussman
Achieving Peak PSAP Performance Through Improved Talent Management
Friday, March 10 | 3PM Eastern (live) or On-Demand
$50 for NENA Members | $85 for Non-Members
Click here to register! | Purchase a 2017 #WebWed subscription & save!!
PSAP operational success hinges on the quality, commitment, and competency of its people. It's one thing to measure and quantify organizational performance based on historical or lagging indicators, but how does the PSAP (or any organization) measure the capability of its people to maintain, adapt, or innovate organizational initiatives? This webinar addresses cutting-edge best practices in talent management, do's and don'ts of performance metrics, and a roadmap for quantifying talent in PSAPs of all sizes. Join us for an hour-long discussion of:
- What talent management is, and what it can be;
- How data is used with organizational Key Performance Indicators (KPIs); and
- The difference between performance and personality.
Presenter: Steven Stein - Labor Genome
CEUs: Attend this webinar and receive one-half ENP re-certification point towards the ten-point maximum for NENA courses in the Professional Development CEU/Course Credits section.
Can't attend on the 10th? Register now and you will receive an email after the live presentation with instructions for accessing the on-demand webinar archive.
Webinar Access Info: Dial-in and web-access details will be provided to attendees via email the week of the webinar.