New NENA President Promises Strong Leadership on Critical Public Safety Issues
Friday, June 9, 2017
Posted by: Chris Nussman
Vigo County (IN) 911’s Executive Director, Rob McMullen, ENP, begins term as NENA President
On June 7, at the NENA 2017 Conference and Expo, Rob McMullen, ENP was sworn in as President of NENA: The 9-1-1 Association’s Board of Directors. He now leads the organization’s more than 12,000 members in advancing NENA’s mission to improve 9-1-1 through research, standards development, training, education, outreach, and advocacy.
After being sworn in, Mr. McMullen addressed the NENA membership and put forward his goals for the coming year. Notably, he spoke about a key function of the association in the technical evolution of America’s 9-1-1 centers. “NENA has a leadership role to play in making sure that the best and brightest minds in the world who are developing cutting-edge public safety products and services are doing so with the needs of 9-1-1 center operations in mind,” he said.
Also, McMullen underscored the need to give 9-1-1 call takers the tools they need to best serve the public. “I manage my county’s PSAP, but my heart will always that of a dispatcher. I’ll never forget my time in the trenches taking the calls,” he said. “I want to make sure our dispatchers have the training and resources they need and deserve, and are recognized as a vital part of the emergency response chain.”
Mr. McMullen has worked in 9-1-1 for nearly two decades, working his way up from frontline dispatcher taking 9-1-1 calls, to communications center director overseeing a team of nearly thirty as Executive Director of Vigo County (IN) 911.
McMullen served as the President of the Indiana chapter in 2008. For the national organization, he was previously a member of the Public Education & PSAP Training Committee, Chair of the Devices and Sensors Working Group, and a Co‐chair of the Contingency Planning Sub‐committee.
McMullen holds Bachelor’s of Science degree in Criminology from Indiana State University and is a NENA-certified Emergency Number Professional (ENP).
Eight other Board of Directors members were sworn in alongside Mr. McMullen: 1st Vice President, Jamison Peevyhouse, ENP; 2nd Vice President, Monica Million, ENP; Immediate Past President, Renee Hardwick, ENP; Northeastern Director, Erin Malloy, ENP; Southeastern Director, Linda Draughn-Woloski, ENP; North Central Director, Gary Bell, ENP; Canadian Director, Holly Barkwell, ENP; and Private Sector Director, Ron Bloom, ENP.