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San Jose Earthquakes Show Appreciation for the 9-1-1 Community

Saturday, July 1, 2017   (1 Comments)
Posted by: Chris Nussman
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Major League Soccer team to honor 9-1-1 professionals at July 1 game

 For the second year in a row, the San Jose Earthquakes are showing their support for “the unsung heroes of public safety” by hosting and saluting a group of 9-1-1 professionals at Stanford Stadium on July 1 as the Quakes take on the L.A. Galaxy in the biggest California soccer match of the MLS season, the California Clasico.  

 The Quakes and their home stadium sponsor, Avaya, are rolling out the red carpet by arranging:

  • Free tickets for more than 70 San Mateo and Santa Clara County 9-1-1 call takers, courtesy of Avaya and the Quakes;
  • A #ThankYou911 campaign tribute video on the big screen; and
  • Special greetings and outreach by Quakes players to the public safety community.

Staff from NENA: The 9-1-1 Association will be on site to engage with fans, distribute 9-1-1 public education giveaways, and provide information about the organization’s #ThankYou911 campaign. At, and on the campaign’s Facebook and Twitter feeds, visitors can read and watch touching stories about lives changed by 9-1-1; submit their own stories, photos, and videos; and donate to scholarships and wellness programs. 

“We tend to take the work of 9-1-1 professionals for granted, but they are vital to the safety of our community,” said Jared Shawlee, Chief Operating Officer San Jose Earthquakes. “Our team is thankful to each and every 9-1-1 call taker for the compassion, diligence, and bravery they show every day.” 

“We are grateful that the San Jose Earthquakes have given their time and energy to help raise awareness of the hard-working 9-1-1 community,” said Charles Cullen, Police Technical Services Director, Palo Alto Police Department. “We are a team of professionals that is dedicated to handling every emergency call with accuracy and excellence. We are honored to serve Northern California and will continue to find innovative ways to connect our citizens with the appropriate public safety services.”

“Avaya is proud to support our nation’s first first responders, who often go unrewarded as they answer more than 240 million calls to 9-1-1 each year,” said Mark Fletcher, chief architect for Worldwide Public Safety Solutions at Avaya.

“Every day, 9-1-1 professionals serve as the first responders in thousands of emergencies across the country,” said Brian Fontes, CEO of NENA. “They serve under tremendous stress and often do not know the outcome of the calls they take. This is our way of reminding people to say ‘thank you’ to these unsung heroes of public safety.”   


Mark J. Fletcher ENP says...
Posted Wednesday, July 5, 2017
And a special note of thanks to Congresswoman Anna Eshoo for stopping by a reception before the game offering her support and thanks as well. To top it all off, the Quakes won 2-1 in the last seconds of play, and we were all treated to a wonderful celebration of fireworks after the show. What an honor to provide thanks and praise to these heroes that keep us safe!