The move of 9-1-1 into a full Next Generation (NG) environment will entail many operational impacts. Some obvious, others less so. In order to plan more effectively for the rapidly arriving NG reality, including the associated decisions, preparation, planning, and communication which will be essential for NG 9-1-1 success, a new NENA NG9-1-1 Impacts on the PSAP WorkingGroup is being created. This working group will build on the lessons and experiences of early adopters, insight into future technologies and systems, and the knowledge and vision of working group members to develop a guidance document to support PSAPs in their management of the way Operations will evolve in the coming years as we work to a full and complete NG9-1-1 roll-out. This effort will provide a foundational tool for PSAP Managers, Stakeholders, Field Responders, and 9-1-1 personnel as they navigate the possibilities and realities of our shared 9-1-1 future. Any member of these groups, early adopters with 9-1-1 experience, vendors in the NG9-1-1 space, and other interested parties are encouraged to sign up for this working group and become a part of this critically important effort. WG calls will be held on Tuesday’s at 2pm ET. Join this WG by going here.