Overcoming PSAP Staffing Challenges
Wednesday, January 30 | 3PM Eastern (live) or On-Demand FREE for NENA Members Click here to register!
Do an Internet search for “PSAP staffing” and you’ll get dozens, if not hundreds, of results detailing the staffing crisis facing 9-1-1 centers. Some blame low pay, others blame stress, and still others blame the working environment. All of them ask: How do we hire and retain 9-1-1 professionals? How will our staffing needs evolve over time? Join us for our first #WebinarWednesday of 2019 where we’ll discuss:
• The challenges facing PSAPs in recruiting, hiring, and retention;
• The changing skillsets needed in the 9-1-1 center; and
• Staffing best practices that are used in PSAPs today that you can implement in your center.
Presenter: Jennifer Kirkland, ENP – Vail (CO) Public Safety Communications Center | NENA Education Advisory Board
CEUs: Attend this webinar and receive one-half ENP re-certification point towards the ten-point maximum for NENA courses in the Professional Development CEU/Course Credits section.
Can't attend on the 30th?Register now and you will receive an email after the live presentation with instructions for accessing the on-demand webinar archive.
Webinar Access Info: Dial-in and web-access details provided automatically via email upon registration.