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NENA Applauds Introduction of Bill to Recognize 9-1-1 As a “Protective Service Occupation"

Thursday, March 7, 2019   (4 Comments)
Posted by: Chris Nussman
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On behalf of more than 100,000 9-1-1 professionals across the nation, NENA: The 9-1-1 Association applauds the introduction of the 911 Supporting Accurate Views of Emergency Services (911 SAVES) Act. The bill would correct the federal government’s occupational classification of 9-1-1 professionals and accurately recognize them as an essential part of the public safety community.

Rep. Norma Torres (D-CA) – a former 9-1-1 dispatcher herself – and Rep. Brian Fitzpatrick (R-PA) today introduced this zero-cost measure that would direct the White House Office of Management and Budget (OMB) to reclassify 9-1-1 telecommunicators and dispatchers in the federal government’s Standard Occupation Classification System.

The federal government currently classifies these occupations as “administrative/clerical” in nature, which is inaccurate and a disservice to the specialized, lifesaving work 9-1-1 professionals perform every day. As noted by Rep. Torres, on any given day, these individuals provide emergency medical instruction; deal with suicidal persons; analyze background noises and a caller’s voice to assess a situation; coordinate the dispatch and safe arrival of field responders; and play a critical role in responding to emergencies large and small.

NENA President Jamison Peevyhouse said, "We applaud Rep. Torres, a longtime supporter of the 9-1-1 community, and Rep. Fitzpatrick for their leadership on this issue. NENA and its members have long advocated for an accurate statistical classification for 9-1-1 professionals to support critical research into the mental and physical impacts of 9-1-1 jobs. We urge all members of Congress to support this non-partisan, cost-free measure that reflects the respect and support the American public has for its 9-1-1 professionals, who answer more than 240 million calls for help every year.”


Chris Nussman says...
Posted Wednesday, March 13, 2019
Hi Daniel.. You can contact our Government Affairs Director, Dan Henry, with requests for supplemental materials. He's at
Daniel Ramirez says...
Posted Wednesday, March 13, 2019
is there a sample resolution of support for this bill, that we can present to our commission?
Chris Nussman says...
Posted Monday, March 11, 2019
The bill text will be available here as soon as it is made public:
Matthew Wilkins says...
Posted Friday, March 8, 2019
Where can I find the text to this Act? I cannot seem to find it anywhere and want to know what is included in it.