Accessibility Committee

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NENA Development Group



The Accessibility Committee provides technical assistance and resources on operational, policy, regulatory and procedures to various committees and working groups to ensure that agency systems and programs are accessible and usable by people with disabilities. Also, the Accessibility Committee provides assistance in the development of document as well as deliverance of material for the purpose of protecting the lives and property of people with disabilities.




Richard Ray
City of Los Angeles Department on Disability
Phone: 213.202.2753
TTY:     213.202.3470
Direct Voice/Videophone: 213.785.2934


Donna Platt
NC Department of Health and Human Services
Division of Services for the Deaf and Hard of Hearing
Direct Voice/Videophone: 919.578.1262


The Accessibility Committee meets once a month to review updated information, projects, and NENA activities.

These Work Groups meet as the Co-Chairs establish conference calls - typically bi-monthly or monthly. 

Working Groups 

  • Emergency Notification for Persons with Disabilities, Co-Chairs: Jim House & Toni Dunne, ENP 
    The Emergency Notification for People with Disabilities Work Group is currently developing an informational document on access to emergency warning and information through visual and/or tactile means via text, video, graphics, or other means of communication for persons with disabilities, including individuals who are Deaf, Deaf-Blind, Hard of Hearing or have other disabilities and access functional needs that have an impact on their ability to receive traditional English text or audible messages. This WG is looking for volunteers to assist with the information document. 
  • Communications Modalities, Co-Chairs: Ray McCarty, ENP 
    The Communications Modalities Work Group is developing an informational document with chart that lists potential communication modalities used by different populations including people with disabilities to call and to communicate with 9-1-1, which includes combination of video, voice and text via different network systems during NG9-1-1 environment. Volunteers and co-leader are requested to participate in this work group.

Training Resources

The following information is limited to availability at the time of compilation. Other companies may have added TDD/TTY trainers or programs. (Please note that NENA does not endorse any particular vendor or product.)
  • For In-Person Training

Please note these companies may have stand-alone training materials and/or on-line training available as well.
  • Off-the-Shelf Products or On-line Training

Standards & Documents for this Committee