CMCP Prerequisites

The Center Manager Certification Program is designed for those with an understanding of 9-1-1 and managerial processes, responsibilities, and terminology.

Therefore, participation in this program is open to:
  1. Current or former PSAP or 9-1-1 Authority Directors, Managers, and Supervisors,


  2. Those who have taken at least one of the following NENA courses prior to enrollment:

Program Overview
Course Content & Materials
Completion Requirements & ENP Points
Scheduled Offerings