NENA Excellence in Dispatch Certificate
If you’re a telecommunicator who wants to take your skills – and career – to the next level, then the Excellence in Dispatch Certificate program is for you!  Go beyond the basics of what you learned in your entry-level training program and gain the knowledge, tools, and resources you need to become a star performer.

Earning your certificate not only helps you excel under the headset but also empowers you to be a team leader and opens the door for long-term success in 9-1-1.

To earn your certificate, you must complete at least three of the five below courses within two years:

How to get started:

Register for one of the upcoming courses listed above. If you are a NENA member, you will need to login with your NENA profile to get member-only pricing and credit upon course completion.

If you are not a NENA member, feel register and/or create a complimentary NENA non-member profile to make check-out for your next course even easier.

Click here to see all upcoming NENA education courses.