Education

NENA Education


The National Emergency Number Association is proud to offer a full range of courses designed to meet the needs of 9-1-1 professionals, no matter what your role may be. Each course has been designed by a committee of 9-1-1 industry leaders, courses are delivered by instructors who are experienced 9-1-1 veterans and updated on a continuous basis to reflect the ever changing realities of 9-1-1.

NENA are proud to offer you courses that span the breadth and depth of 9-1-1 technology and PSAP operations topics including those that focus on the importance of supporting and developing you the individual 9-1-1 professional. With thousands upon thousands of satisfied students from coast to coast and around the globe, it is our ongoing mission to provide the very best, vital training to emergency communications professionals at every stage of their career.

Visit the NENA Education Calendar to see what courses are coming up in your area!

Question about Hosting a NENA Course

If you are interested in taking a course that is not currently scheduled to be offered in your area, visit our Host a Course page to find out how you can bring it directly to you. You can also contact NENA's Education Director, Ty Wooten, or Amanda Tegtmeyer for additional information.

 

Education Calendar

See upcoming courses and register for them here.





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Available Courses

Find out about all the courses that NENA offers, and the ways they can be delivered! 





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Excellence in Dispatch Certificate

Find out about the new certificate that helps Telecommunicators become star performers. 




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Host a Course

If you are interested in taking a course that is not currently scheduled to be offered in your area, visit our Host a Course page to find out how you can bring it directly to you.





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Instructor-Led Online Courses

Understand more about NENA's Instructor-Led Online (ILO) courses.





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NENA Webinars

NENA's web-based training provides the public safety community with an exciting and cost-effective way to stay on top of the latest developments in 9-1-1 without having to take time away from the office. NENA offers 9-1-1 professionals access to live, interactive webinars that feature public safety leaders and industry experts.





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Education Summit

In an effort to bring more in-person training to our members across the nation, we are pleased to announce the NENA Education Summit series! These three-day summits are being held in selected regional hubs around the country, providing the area's 9-1-1 professionals with opportunities to attend three different highly requested NENA courses in three days.





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Course Instructors

Meet NENA's instructors or find out how to join
our instructor team!





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Education Advisory Board

It is the mission of the Education Advisory Board (EAB) to provide educational opportunities and resources to carry NENA's message to its members and the broader public safety community. In addition, the EAB provides the NENA Executive Board with committee support in defining and developing NENA's educational mission.





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