NENA holds courses in conjunction with all of our conferences and events, and most chapters host classes at their state conferences or meetings. Additionally, many PSAPs, local and state governments, companies, public safety associations, and other emergency communications groups choose NENA as a cost effective, reliable, and proven method to providing critical education to parties of twelve or more.
Please read below for an overview of hosting a NENA course. If you would like to host a class, or have any questions or comments, please contact NENA Education Director Ty Wooten.
Option 1 - Outright Purchase:
The host agency / entity pays for the course in full. There is no minimum number of students and the course will go forward regardless of the number of registrants. Registrations can be collected by the host agency / entity or by NENA at www.nena.org. Host agency / entities can charge attendees a fee to attend a course purchased from NENA, but registration fees cannot exceed normal NENA Education & Training registration fees for that course.
Option 2 - Individual Registration:
Each student / agency is responsible for registering and paying for their registration on
www.nena.org. Registration fees are based on the student’s membership with NENA. Discounted rates are given to NENA members. A registration fee shall be paid for each person to be trained at the course (“Trainee”). The host agency is entitled to three (3) discounted or free seats (depending on the length of the course) for hosting the course and upon meeting the minimum registration. Minimum registration number for a course to move forward is eighteen (18).
Planning and Logistics
NENA Headquarters is responsible for:
Host is responsible for:
- Promoting the course via the NENA website and bi-weekly Email Blast
- Creating flyers and/or registration forms (as requested by host)
- Outreach to NENA Members in surrounding areas (as requested by host)
- Printing and shipping of materials to course site and associated costs
- Securing of instructor and associated costs (travel, honorarium, etc.)
- Providing Certificates of Attendance to attendees who complete the course
- Providing date and location details to NENA Headquarters in a timely manner
- Securing of meeting/conference room and all A/V setup and associated costs
- Promoting the course via appropriate and available methods (website, flyers, etc.)
- Providing refreshments for attendees (at host's discretion)
Frequently Asked Questions about Hosting a NENA Course
Can we host a course or do we have to purchase the entire class?
You can do either! You can host a course, and we will handle registrations for you, or you can purchase a course outright for your agency.
What are the requirements to host a course?
Find a class location suitable for 30-35 people with chairs, tables, projector and screen. Try to find a room that is easy to access and enough available parking. (Some courses have specific requirements)
Do I have to pay for instructor travel expenses separately?
No, our prices are all inclusive. There are no hidden fees!
Am I responsible for copying the course materials?
No, we take care of all of the printing, and it is included in the price! You just need to provide us with a location to ship the materials!
How many students do you need to hold a class?
We must have at least 18 students registered for hosted classes.
What do I need to do?
Provide us with the course that you are interested in hosting and then provide us with at least three sets of dates that you would like to host the course. We will work with our instructors to find dates that meet your needs. After the dates are set, complete and return the course agreement and host information form, and we will get things set!
What do I need to do to help fill the class?
Share the course flyer with your neighboring agencies, colleagues, state and regional 9-1-1 professional groups, your local NENA chapter, and add the class to a state training calendar.
Do NENA classes count toward continuing education credits?
Yes, our courses are accepted for continuing education credits by NENA for the ENP, the IAED, and by many states. We are happy to work with you to get our courses accepted in your state.
Do we get free seats for hosting a class?
Yes! For 1-day courses, you get 3 free seats. For 3-day courses, you can earn $175 off each registration, up to 3 students. For CMCP, you earn $200 off each registration, up to 3 students. These discounts are effective once the minimum number of registrations is met.
*All prices in US Dollars
**NENA Education & Training Cancellation Policy: Students registered for NENA Education & Training courses must notify, in writing (email), the Education Director they are not able to attend the course at least 21 days in advance of the beginning of the course for a full refund. Cancellation requests received within 20 days of the start of the course, will result in the registrant receiving a credit in the amount of the registration. This credit is good for one year and can only be used for NENA Education & Training courses.
NENA Webinars: Connect with Customers & Maximize Market Coverage
Webinars are a cost-efficient marketing tool that allow you to reach buyers and present your message in an interactive environment that you control. NENA Webinars, like in-person sessions, give you a valuable forum to education emergency communications professionals - but without the hassles and expenses of travel and time away from the office.
This free webinar that explains how NENA can connect you with decision makers in the emergency communications industry. Through this presentation you will learn how:
NENA Webinars are Customizable to Meet Your Marketing Needs
- You control the webinar’s topic, content, and speaker(s)
- Presented live so you can interact with your prospects
- Include polling questions to increase audience participation and collect valuable information
- Answer audience questions either during or after the webinar
- Available for on-demand viewing for 90 days so more prospects can hear your webinar
NENA Webinars Increase Your Visibility and Branding
- NENA promotes your webinar via emails to emergency communication professionals responsible for purchasing decisions
- Complete details of your webinar and your logo are placed on www.nena.org
Invite your prospects to participate in the webinar
For more information, contact Anna Marie Batt at 202-618-4402 (office) or 614-580-4911(cell).