Comm Center Staffing Workshop
The hands-on Comm Center Staffing
Workshop helps you understand your
center’s staffing needs and ensure your
center is adequately staffed at all times.
911 Center Culture: A Strategy for Personal and Organizational Success
For better or worse, every PSAP has a culture. By bringing your beliefs, attitudes, and actions to work every day, you are contributing to that culture. Attend this course to identify how workplace culture affects productivity, efficiency, and effectiveness, as well as what you can do to ensure your PSAP’s culture is one that empowers everyone to do their best. You’ll learn about the organizational structures and behaviors that define culture and gain the leadership, communications, and wellness strategies that can improve all aspects of employee satisfaction and performance.
Recruit, Hire, Retain, & Promote for Success
Recruit, Hire, Retain, & Promote for
Success gives you a roadmap to writing
job descriptions, expanding your candidate
pool, making the right hiring decisions,
reducing turnover, and developing your