In The Workplace

In The Workplace

Resource Key

  Prevention
  Sustainment
  Intervention
  Other

  Mindset - What we think (Personal)
  Skillset - What we do (Professional)
  Culture - Who we are (Organizational)

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The 12 Elements of the Make it Safe Initiative

Emergency services call takers and dispatchers (CT&D) are a vital part of the first-responder family. As a first-responder, CT&Ds confront many of the same stressors as those they dispatch. However, call takers and dispatchers also confront stressors unique to working in dispatch.

Key Words: stress, stress management, support, suicide, risk factors, death, loss, grief, mourning, traumatic, marriage tips, relationships, make it safe
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Crisis Intervention

An outline or review, defining Crisis Intervention and Critical Incident Stress Management.

Key Words: Crisis Intervention, Definition, what is crisis intervention, principles of crisis management
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Suicide Prevention Tool Kit

Emergency Responder Tool Kit presenting information for identifying possible suicide risk, determining if an individual may be at risk, and intervening to safely help the individual. Applies to potentially suicidal persons encountered during the line of duty or colleagues.

Key Words: suicide prevention, self-harm, trauma, abuse, suicide plan, warning signs, danger signs, suicide threat, support, mental health, screening, reducing suicide, threatening behavior
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Stress Management Services for Emergency Services Professionals

The King County Critical Incident Stress Management (CISM) Program was developed by Public Health, Division of Emergency Medical Services. This document identifies CISM Program philosophy and strategies and discusses concerns of the CISM movement.

Key Words: CISM, Crisis Management, Stress Management
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911 SWIPST: Southern Wisconsin Peer Support SOP

This is an example of SOP for intervention team. Includes background, concept and goals, contacting the team and team notifications process.

Key Words: peer support; support; peer; example; leadership; team
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How to gain control of your free time by Laura Vanderkam

This short TedTalk addresses time, priorities, and how to gain control of the activities in your life and build the life you want.

Key Words: time, goals, management, prioritization, meaningful, planning
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Chair Yoga

Desk position and tension often impact us more than we are aware. This document provides five steps to mindful movement and daily care to help decrease tension and stress levels.

Key Words: stress, stress management, tension, yoga, movement
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Crisis Resources for Emergency Responders Waukesha

This is a sample resource to help others create a list of contacts that may be needed in a crisis situation or scenario where they may need to engage other resources to help care for those on the team.

Key Words: Example resource, list, contacts, emergency contacts, sample
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Anger at Work

While anger is a normal human emotion it must be properly managed and expressed in the workplace.

Key Words: anger, work, emotions at work, managing emotion, expressing emotion
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911 SWIPST: Southern Wisconsin Peer Support Team

This is an example for others setting up or looking for a resource to help model an intervention team.

Key Words: intervention, programs, peer support, example
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Engaging with Employee Assistance Programs: Sample Contract

This document provides a sample contract for engaging with employee assistance programs.

Key Words: example, sample, EAP, employee assistance program, contract, language
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The 9-1-1 Leaders’ Post Tragedy Care Checklist

This Leader’s Care Checklist is written directly to you or your designee who will oversee providing staff support when High Impact Events (HIE) happen in your agency.

Key Words: Impact, Post, Director, Leader, Guide, Guidance, Checklist, Aftermath
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