NENA Institute Board

The NENA Institute has two objectives:

  • Support the activities of NENA and its members by raising and maintaining professional standards in the field of emergency number management.
  • Define the Body of Knowledge which indicates broad competence in the implementation and administration of emergency telecommunications services and provides a mechanism by which individuals may demonstrate to the Institute that they have acquired this knowledge and are entitled to certification.
  Jennifer Estes, ENP   865.458.7046
President Elect
  Andie Burton, ENP   425.774.2517
Immediate Past President   Cherie Bartram, ENP   586.773.7513
Secretary/Treasurer   Delaine Arnold, ENP   727.312.3230
Canada Region   Fadi Dabliz, ENP   905.949.9169
Northeastern Region   Mark Fletcher, ENP   908.953.2134
North Central Region   Christopher Kindelspire, ENP   815.405.0998
Southeastern Region   Brian Godsy, ENP
Western Region   Vicki Pickett, ENP   720.898.6913
At Large   Chad Brothers, ENP   629.401.4569
At Large   Steven Morgan, ENP   307.721.5376
EAB Representative   Eric Parry, ENP   801.833.2486
NENA CEO   Brian Fontes   202.466.4911
Executive Board Liaison   Gary Bell, ENP   262.446.5075


NENA Institute Board Resources

NENA Development Director Bob Cobb, PhD, ENP 614.554.5450


» NENA Institute Bylaws  l  NENA Institute Policies & Procedures


ENP - General Information

Item Name Posted By Date Posted
ENP Application Handbook PDF (1.54 MB) Administration 12/15/2016
ENP Eligibility & Testing Center Applications PDF (358.48 KB) Administration 12/15/2016
ENP Exam - Body of Knowledge PDF (208.31 KB) Administration 12/15/2016
ENP Reference Manual (v5.0 10/26/16) - Order Form PDF (105.01 KB) Administration 1/9/2017
New 2017 ENPs PDF (60.71 KB) Administration 6/13/2017
ENPs by Alphabetical Order PDF (105.48 KB) Administration 6/13/2017
ENPs by State/Province PDF (97.74 KB) Administration 6/13/2017
ENP Code of Ethics PDF (102.44 KB) Administration 1/10/2015
ENP Certification Policy for Affiliate Countries PDF (177.42 KB) Administration 1/10/2015