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Lisa Fulton, ENP

Lisa Fulton, ENP has been a full-time instructor for NENA since 2017. Prior to this, she worked for the Metropolitan Nashville Department of Emergency Communications (MNDEC) for 25 years.

Lisa started her public safety career as a Telecommunicator, where she answered/dispatched emergency and non-emergency calls for police, fire, and EMS as well as provided training for newly-hired telecommunicators. Her success in educating earned her a promotion to Manager of MNDEC’s Training and Human Resources, where she was responsible for the hiring, training, and personnel management for more than 190 positions. She also managed Quality Assurance and Accreditation at MNDEC. In this position, she was responsible for EMD & EFD Protocol compliance as well as CALEA & IAED accreditation compliance and assessments. Lisa helped create and lead Nashville’s Tactical Dispatch Team.

During her tenure with MNDEC, Lisa sat on the NENA Education Advisory Board, and the NENA/APCO NJTI Board, as well as served as the State TERT Coordinator for Tennessee. She has presented at various state and national conferences, dating back to 2008. Lisa holds NENA’s CMCP certification, and she holds a number of additional public safety certifications.