Join NENA's Monitoring & Managing NG9-1-1 Work Group

By becoming part of the solution, you will have the opportunity to not only help to shape our new direction and speed up this process, but will be on the ground floor of these changes, and among the first to learn of our new direction.This information will help you and your agency or company plan for the future, and be better prepared to serve your customers.

NENA looks forward to you joining this effort so we can move forward together.




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The Monitoring and Managing NG9-1-1 Working Group meets on Wednesdays from 2-3PM Eastern time. The group is tasked with creating a NENA document that addresses specific operational topics and makes general recommendations on operational procedures associated with the transition to monitoring and managing NG9-1-1 software functions and infrastructure. The output is targeted to those personnel who develop and manage PSAP processes and procedures, and to those responsible for ESInet, NG9-1-1 Core Services, and PSAP infrastructure. The effort will identify and describe what needs to be monitored and how that is different than current practices within E9-1-1, including the acquisition and provisioning of the capacity involved. The level of detail will be sufficient to identify areas that should be considered in RFPs and Service Level Agreements.

Skills needed include:
Subject Matter Experts that have been involved in monitoring and managing large, complex systems and networks, or that have been involved in writing and negotiating SLAs for them are invited to join the working group in this important effort.
5.1 Working Group Participation Expectations
It is the responsibility of the WG Chair to ensure all prospective WG Members are advised of the expectations for membership. WG members are expected to attend meetings/calls on a regular basis. Those who miss three (3) consecutive meetings without notifying the Working Group Chair(s) may be dropped from the roster and minutes distribution and forfeit their voting right in that Working Group. All committee, subcommittee, and working group members are required to participate in all polls to indicate their agreement or disagreement with the resolution of an Issue, except when there is more than one representative from an entity on a given committee, subcommittee or working group. In such cases, voting is limited to one vote per Participating Entity on any given subject. Members who do not fully participate and fulfill their membership responsibilities may be dropped from all distribution lists. Members who do not actively contribute and participate may be dropped at the DSC/Development Committee Chairs’ discretion.

NENA requires an explicit Intellectual Property Rights Policy to conduct its daily work. The objectives of this policy are to:

* Ensure that Members’ and participating Entities’ IPR are protected;
* Promote awareness of IPR issues among NENA Committees so as to permit informed decision-making about the tradeoffs associated with technical alternatives encountered in committee work; and
* Ensure that implementers producing products or services based on NENA standards are not unreasonably inhibited by IPR licensing requirements.