NENA 2018 at a Glance
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Tuesday, June 12 – Thursday, June 14
8:30AM – 5:00PM         Center Manager Certification Program*                         

Friday, June 15
8:30AM – 5:00PM         Center Manager Certification Program*                         
8:30AM – 5:00PM         Center Supervisor Program*                                         
8:30AM – 5:00PM         Center Training Officer Program*                                  

Saturday, June 16
8:00AM – 4:00PM         Registration Open
8:30AM – 5:00PM         Center Manager Certification Program*                         
8:30AM – 5:00PM         Center Supervisor Program*                                         
8:30AM – 5:00PM         Center Training Officer Program*                                  
8:30AM – 5:00PM         Pre-Conference Courses*

  •  Cybersecurity in the PSAP
  • Enhanced Caller Management          

Sunday, June 17
7:00AM – 8:30AM         Run for 9-1-1 Charity 5K Run/Walk*+                             
8:00AM – 6:30PM         Registration Open                                                        
9:30AM – 6:00PM         CMCP Alumni Seminar*
9:30AM – 6:00PM         Center Supervisor Program*
9:30AM – 6:00PM         Center Training Officer Program*                                              
9:30AM – 6:00PM         Pre-Conference Courses*

  • Advanced Fire & EMS Dispatching
  •  Advanced Police Dispatching
  • Effective Call-Handling Strategies for Individuals With Disabilities
  • PSAP Design
  • Quality Assurance: Achieving QA/QI in the PSAP

1:30PM – 4:30PM         PSAP Tours                                                                
6:15PM – 7:00PM         Membership Meeting                                                   
7:15PM – 9:30PM         NENA 2018 Kick-Off Celebration                      

Monday, June 18
7:00AM – 5:00PM         Registration Open       
8:00AM – 9:00AM         Regional Breakfasts
9:15AM – 11:00AM       Opening Keynote Session                                           
11:00AM – 2:30PM       Expo Hall Open                                                           
11:15AM – 2:00PM       Buzz Sessions                                                             
2:30PM – 4:30PM         Guest Tour: Historic RCA Studio B Tour*          
2:30PM – 5:30PM         PSAP Tours                                                                 
2:30PM – 3:30PM         Breakout Block #1
3:45PM – 4:45PM         Breakout Block #2                               
4:00PM – 6:00PM         Expo Hall Open                                                           
5:00PM – 5:30PM         K-9 Demonstration
5:00PM – 6:00PM         Breakout Block #3                                                       
6:15PM – 7:15PM         Excellence in 9-1-1 Reception*+    

Tuesday, June 19
7:30AM – 5:00PM         Registration Open                                                       
8:00AM – 9:15AM         Keynote Session                                                         
9:15AM – 10:45AM       Coffee & Doughnuts With the Exhibitors                               
9:15AM – 4:00PM         Expo Hall Open
11:00AM – 1:00PM       Buzz Sessions
11:00AM – 1:00PM       Guest Tour: Music Row Confidential Bus Tour*                                                               
11:00AM – 3:00PM       Blood Drive                                                                  
1:30PM – 2:30PM         Breakout Block #4                                                
2:30PM – 3:00PM         Buzz Session                                                              
2:30PM – 4:00PM         Expo Hall Prize-a-Palooza                                           
4:00PM – 5:00PM         Breakout Block #5                                           
5:30PM – 6:30PM         International Reception*+         
6:30PM – 8:30PM         Young Professionals Mixer*+                   

Wednesday, June 20
8:15AM – 2:00PM         Registration Open                                                       
8:45AM – 9:45AM         Breakout Block #6
9:00AM – 12:00PM       PSAP Tours
10:00AM – 11:00AM     Breakout Block #7
11:15AM – 12:15PM     Breakout Block #8                                                                                                       
12:30PM – 2:45PM      Board Installation Lunch & Keynote Session                          
3:00PM – 4:00PM         Breakout Block #9                                           
5:30PM – 8:30PM         NENA 2018 Closing Celebration+              

Thursday, June 21
8:00AM – 9:00AM         NENA Board of Directors Open Meeting+             
8:00AM – 1:00PM         Free Workshops*

  • ENP Exam Prep Boot Camp
  • Drones & Public Safety
  • High Performance CPR

10:00AM – 1:00PM       Stay & Play: Discover Nashville Food Tour*+
11:00AM – 5:00PM       Stay & Play: Tennessee Whiskey Tour*+

All events take place or commence at Music City Center unless noted with a +.
*Indicates additional registration, invitation, or advance notice of participation required.