NENA 2020 Workshops
Share |

Tuesday, September 29 | FREE for full-conference attendees!

Chapter Leader Workshop | 9:00AM - 12:00PM
At the Chapter Leader Workshop, you gain insights on trends in associations, volunteerism, membership, meetings, and more. Interactive sessions allow you to learn from other chapter leaders and discover ways you can grow your chapter’s membership and enhance the member experience.

ENP Exam-Prep Boot Camp | 8:00AM - 1:00PM
Those who have been there will tell you: Preparing for the Emergency Number Professional Certification exam is no simple task. But they'll also tell you that taking part in a study group is one of the best ways to ensure you're ready! This workshop starts off with an overview of ENP application and exam scheduling processes before jumping into a cram session to begin getting you ready to ace the test!

You will leave the workshop better prepared for the ENP exam and with an increased general knowledge of the main ENP exam topic areas, including telephone, radio, PSAP infrastructure, NG9-1-1, human-resource issues, and more. We'll also keep it fun and lively by playing a few rounds of "ENP Jeopardy!" and provide you with learning techniques you can use when you return home to maximize the effectiveness of your study time and improve your information retention levels.

Unraveling PTSD: Dispelling Myths About PTSD in Public Safety | 8:00AM - 1:00PM
In this workshop, you learn what PTSD is (and what it isn’t), discuss the true prevalence of the disorder among emergency responders, and consider coping strategies that can alleviate PTSD symptoms over time. You will also examine and challenge common myths associated with PTSD related to prevalence, symptoms, and recovery. Other factors seen in public safety that adversely affect mental health – and may appear to be PTSD – will be reviewed. You will leave with an understanding of the individual and organizational-level strategies you can use address mental health issues in your center.