Join NENA's NG9-1-1 Education & Training Work Group

By becoming part of the solution, you will have the opportunity to not only help to shape our new direction and speed up this process, but will be on the ground floor of these changes, and among the first to learn of our new direction.This information will help you and your agency or company plan for the future, and be better prepared to serve your customers.

NENA looks forward to you joining this effort so we can move forward together.




Please note fields marked with * are required. If you are signed in to your NENA account, many of these fields will auto-complete based on your membership profile information. The sign-in box is to the left in the margin.

This Group’s purpose is to provide resources and share information regarding 9-1-1 education, including public education and PSAP training, in various forms. The principal objective of this committee is to develop consistent materials and messages as an informational resource for the emergency communications community.

The PSAP training function of this committee also works closely with other NENA Committees to identify and create training needed; and makes recommendations to the EAB on topics and issues that may benefit from development of a NENA education courses. 

This committee provides resources and expertise for the NENA staff, the Board, and other organizations for certain projects, taskforces, etc. involving 9-1-1 related communications, marketing, and training.

Calls are Bi-weekly Monday 11 am Eastern - 1 hour

Skills needed include:
We are interested in participants that have experience implementing an IP network and are willing to help put together educational materials for the general public, specific target audiences and the PSAP community.
5.1 Working Group Participation Expectations
It is the responsibility of the WG Chair to ensure all prospective WG Members are advised of the expectations for membership. WG members are expected to attend meetings/calls on a regular basis. Those who miss three (3) consecutive meetings without notifying the Working Group Chair(s) may be dropped from the roster and minutes distribution and forfeit their voting right in that Working Group. All committee, subcommittee, and working group members are required to participate in all polls to indicate their agreement or disagreement with the resolution of an Issue, except when there is more than one representative from an entity on a given committee, subcommittee or working group. In such cases, voting is limited to one vote per Participating Entity on any given subject. Members who do not fully participate and fulfill their membership responsibilities may be dropped from all distribution lists. Members who do not actively contribute and participate may be dropped at the DSC/Development Committee Chairs’ discretion.

NENA requires an explicit Intellectual Property Rights Policy to conduct its daily work. The objectives of this policy are to:

* Ensure that Members’ and participating Entities’ IPR are protected;
* Promote awareness of IPR issues among NENA Committees so as to permit informed decision-making about the tradeoffs associated with technical alternatives encountered in committee work; and
* Ensure that implementers producing products or services based on NENA standards are not unreasonably inhibited by IPR licensing requirements.