NENA PSAP Registry - PSAP Contacts Listing

The PSAP Contacts Listing was developed for 9-1-1 Service Providers to have the information needed to contact PSAPs within their established service areas for initial service establishment or ongoing service provisioning issues. Other limited legitimate uses for NENA validated governmental information gathering may also be supported.

  • Available to telecom service providers with established NENA Company ID or validated governmental or government supported entities.
  • Includes Primary PSAPs only
  • Distribution Options: CD mailing, or email file attachment
  • Updates will be supplied quarterly in Microsoft Excel format
  • Pricing:
    • $5,000 per year for all NENA USA Regions (see NENA USA Regions tab)
    • $2,500 per year for 1 NENA USA Region (see NENA USA Regions tab)
  • Data Fields Utilized by Product:
    • PSAP Name
    • PSAP County
    • PSAP Community
    • PSAP State
    • PSAP Zip Code
    • PSAP Zip Code Extension
    • PSAP Contact Name
    • PSAP Contact Title
    • PSAP Contact Telephone Number
    • PSAP Contact Email Address
    • Type of PSAP
    • Wireline Type
    • Wireless Type
    • PSAP Service Area Description
    • Last Update

State/Area Designation of NENA Regions:

Northeastern Region: Connecticut, Delaware, Maine, Maryland, Massachusetts, New Hampshire, New Jersey, New York, Pennsylvania, Rhode Island, Vermont, Virginia, Washington, DC, West Virginia, Iceland, Greenland, and the nations on the continents of Europe and Africa

Southeastern Region: Alabama, Arkansas, Florida, Georgia, Kentucky, Louisiana, Mississippi, North Carolina, Oklahoma, South Carolina, Tennessee, Texas, US territories in the Atlantic region, the Caribbean Island Nations, Mexico, the nations in Central America, and the nations on the continent of South America

North Central Region: Illinois, Indiana, Iowa, Kansas, Michigan, Minnesota, Missouri, Nebraska, North Dakota, Ohio, South Dakota, Wisconsin

Western Region: Alaska, Arizona, California, Colorado, Idaho, Hawaii, Montana, Nevada, New Mexico, Oregon, Utah, Washington, Wyoming, US Territories in the Pacific region, Australia, New Zealand, Pacific Island Nations, and the nations on the continent of Asia

Canadian Region: (Not currently included in North American 9-1-1 Resource Database) All of Canada

How to Purchase a PSAP Registry Database Product

  • Send an email to <>
  • Identify the Product you wish to purchase:
  • Provide Requester Data:
    • Date of Request
    • Your name
    • Your Contact Telephone Number
    • Your Email Address
    • Planned use for the chosen product
  • Associated Employer Information:
    • Company/Entity Name
    • Street Address
    • City
    • State
    • Zip Code +4
    • Type of Company
    • Web Site
  • Validation Contact Information (so NENA may validate request):
    • Contact name
    • Contact Title
    • Contact Telephone Number
    • Contact Email Address