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Training and certification

Find events for your certification and develop your skills

Certification is a tool of a professional association to establish the benchmarks of performance that will signify a broad-based competence in the professional field.

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NENA’s Center Manager Certification Program (CMCP) is designed to equip current, new, and potential PSAP and 9-1-1 Authority managers and supervisors with the tools needed to effectively manage their agency through a rigorous 40-hour course of lecture and lab-based education.

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Keep Current & Get Continuing Education All Year Long With NENA on #WebinarWednesday!

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Our wide variety of one-day and two-day classes, developed and led by experts in the field, are divided into seven "suites," allowing you to easily find the courses that are right for you. Select a suite from the drop-down list above or the list below to begin exploring our offerings, or scroll down to view the entire catalog of NENA's in-person classes.

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