NENA has established a Wellness Committee responsible for identifying issues related to health and wellness for 911 professionals. The Committee is tasked with not only identifying the issues but improving current standards as well as creating new standards, best practices and informational documents related to the identified issues. The focus of the Committee is to provide resources to 9-1-1 industry professionals that will promote and aid in the improvement of the physical and mental well-being of 9-1-1 professionals in both the public and private sectors to include 911 support personnel.
Through working groups established from this Committee, existing NENA standards relating to this topic will be reviewed for updates and new standards may be developed . The Committee will also review materials submitted to the NENA Wellness Portal to validate evidence-based documents and data and insure it is relative to the needs of public-safety wellness within a pre-defined process to be determined.
NENA is soliciting volunteers who have an interest and a passion for this topic to serve on the Committee, as well as serve on working groups to support this initiative.
- Suicide Prevention (Co-Chairs: Jim Marshall and Gillian Murphy)
The current 9-1-1 Suicide Prevention Standard published by NENA, NENA-STA-001.1-2013, is due for revision. The NENA Suicide Prevention Working Group is, therefore, resuming soon. This will be an important revision process since several changes are needed to assure best possible care for those 9-1-1 callers at imminent risk of suicide. This Standard will pursue inclusion of critical information about the Crisis Text Line, terms for optimizing collaboration with National Suicide Prevention Lifeline, and other accredited crisis call centers, among other changes. 9-1-1 professionals and mental health professionals are urged to join with other stakeholders as members of the Working Group to update this Standard.