Stress, Wellness, & Resiliency: A NENA Critical Issues Forum | Jan 23-24, 2020 | Austin, TX
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Standards & Best Practices Conference | Full details coming soon!

Stress, Wellness, & Resiliency: A NENA Critical Issues Forum
Stress, PTSD, vicarious and cumulative trauma, burnout, and a variety of other mental and physical ailments plague the 9-1-1 community. We’ve only begun to acknowledge – and fight against – the negative impact of this profession on our lives; we’ve just scratched the surface when it comes to implementing programs to meet the self- and team-care needs of our peers and coworkers. Studies show that increasing overall wellness leads to greater personal and professional satisfaction, less turnover, decreased sick leave, and higher performance… but how do we get there?

Join us on January 23-24 in Austin, TX for this first-of-its-kind event to learn about the mental-, physical-, and organizational-health processes and programs you can use to enable the much-needed change in our community’s mindset, skillset, and culture as it relates to mental health and hygiene. During this interactive day-and-a-half program, you’ll gain the tools and resources you need to keep your team healthy and performing at their best. Topics include:

  • Managing and fighting stress and its effects
  • Recognizing, preventing, and mitigating burnout
  • Identifying the root causes of poor performance (and correcting them)
  • Combatting PTSD
  • Decreasing stress-related turnover
  • Developing and deploying peer-support programs
  • Utilizing positive-psychology leadership techniques
  • Creating a “culture of wellness”
  • Helping at-risk and struggling employees
  • Preventing suicide
  • Using NENA’s stress standard and critical-incident diffusing tool

Sponsor
A limited number of sponsorship opportunities are also available. Contact Anna Marie Batt for details.