NENA Course Instructors

Adjunct Instructor

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Brian Tegtmeyer

Brian Tegtmeyer, ENP

Brian is the Executive Director at DuPage Public Safety Communications (DU-COMM) and has worked in public safety communications for more than 24 years. In his current position, Brian runs a consolidated 9-1-1 center in the second-largest county in Illinois, serving over 44 police and fire agencies, and more than 850,000 citizens. - read more

Chris Lienhardt

Christopher A. Lienhardt, ENP

Chris the Executive Director of the Regional Emergency Dispatch (R.E.D.) Center in Northbrook, Illinois and has been involved in public safety for 28 years. Formerly a Deputy Fire Chief, Chris has taught and worked with, generations of public safety officials, and he has brought his passion for teaching with him to NENA. - read more

Daniel Edwards

Daniel Edwards

Daniel is a retired Police Captain of the Durham Police Department (NC). Having led and trained a large number of officers and citizens, both as a Police Captain and as a certified Executive Life Coach, Daniel brings to NENA a passion for helping individuals achieve their personal and professional bests. - read more

Dave Whalen

Dave Whalen

Dave is the founder of Disability Awareness Training (DAT) and has spent nearly 15 years training and educating law enforcement, emergency responders, human service providers, and other professionals in the key areas of disabilities, as well as presenting to more than 500 audiences. - read more

Dominick Nutter

Dominick Nutter, ENP

Dominick Nutter, ENP, RPL, CPE is the Emergency Communications Director of the Raleigh-Wake Emergency Communications Center and a 32-year veteran of public safety and the United States Army (eight and 32 years, respectively). In his current position, Dominick supervises the 9-1-1 communications efforts for the second-largest county in North Carolina, serving more than 1,000,000 citizens. - read more

Jan Lorant

Jan Lorant

Jan is a Principal and Owner of Gabor Lorant Architects Inc. (GLA) and has been involved in the design and planning of public safety buildings for more than 30 years. His past work has included 9-1-1 dispatch centers, administrative and training facilities for police and fire departments, public safety answering points, and higher education facilities. - read more

Jeff Ledbetter

Jeff Ledbetter, ENP

Jeff Ledbetter, ENP, GISP is a Public Safety GIS Expert for Michael Baker International and has worked in the field of GIS technology for nearly 20 years. - read more

Jennifer Kirkland

Jennifer Kirkland, ENP

Jennifer is 9-1-1 Center Manager for the Grand Junction Regional Communications Center and has worked in public safety dispatch for nearly 20 years.  In her current position, Jennifer is responsible for the emergent and non-emergent call operations for 25 public safety agencies serving more than 150,000 citizens. - read more

Jim Lake

Jim Lake, ENP

Jim is the Director of the Consolidated 9-1-1 Center for Charleston County, SC and has worked in public safety for nearly 40 years. In his current position, Jim heads the 9-1-1 center in the third-largest county in South Carolina, serving more than 350,000 citizens. - read more

John Ferraro

John Ferraro, ENP

John is the Executive Director of Northwest Central Dispatch System (NWCDS) in Arlington Heights, Illinois, and has been an active member of the public safety community since 1993. In his current position, John oversees a 9-1-1 PSAP that handles police, fire, and EMS dispatch for 11 suburban communities of Chicago and serves about 500,000 citizens. - read more

John H Kelly

John H. Kelly, ENP

John is a partner in the law firm of Ottosen Britz Kelly Cooper Gilbert and Dinolfo, Ltd. With three offices in northern Illinois, the firm concentrates its practice in the representation of units of local government. John focuses his practice on employment and labor issues and regularly advises police chiefs, fire chiefs, and 9-1-1 center directors on the intricacies of personnel and labor law. - read more

Keri Brennan

Keri Brennan, GISP

Keri is the DataMarkTM Product Manager for Michael Baker International (MBI) and has worked in the field of GIS for 25 years. Her primary duties involve collaborating with MBI’s clients and development team in order to implement NG911 GIS solutions for local governments. - read more

Kevin Diluia

Kevin Diluia, ENP

Kevin is the Deputy Director — Operations for the Northwest Central Dispatch System (NWCDS) in Arlington Heights, Illinois, and a 9-1-1 professional of over 23 years. - read more

Kristina Denison

Kristina Denison, ENP

Kristina Denison, ENP is the Training Coordinator for South Sound 911 and has worked in 9-1-1, in various capacities, for the last 17 years. - read more

Leslie Whitham

Leslie Whitham, ENP

Leslie is a Public Safety Dispatch Supervisor for the Chino Police Department in Chino, California and has worked in the public safety field for more than 25 years. A longtime supervisor and instructor, Leslie brings a commitment to teaching and a belief in the importance of comradery amongst 9-1-1 professionals with her to NENA. - read more


Lisa Fulton, ENP

Lisa Fulton (ENP) has been a full-time instructor for NENA since 2017. Prior to this, she worked for the Metropolitan Nashville Department of Emergency Communications (MNDEC) for 25 years. - read more

Louisa Lake

Louisa Lake, ENP

Louisa is a Public Safety Consultant for Mission Critical Partners, LLC (MCP) and has worked in public safety communications for 30 years. For the last seven years, Louisa has coordinated Mission Critical Partners, LLC’s (MCP) ENP Study Group, a program that has helped over 700 Emergency Communications Specialists prepare for NENA’s ENP certification. - read more

Marc Berryman

Marc Berryman, ENP

Marc Berryman (ENP) is a Senior Project Manager for Mission Critical Partners (MCP) and has a 24-year background in GIS, working for both public- and private-sector industries. With over 15 years of 9-1-1 operational experience, Marc brings to NENA an ability to deliver, in an easy-to-understand way, the complex subjects involved in GIS and NG911. - read more

Mark Swiderski

Mark Swiderski, ENP

Mark Swiderski, ENP, CPE is the Executive Director at Lake County 911 and has worked in public safety communications for over 15 years. In his current position, Mark runs a consolidated 9-1-1 center in the second-largest county in Indiana, which serves more than 45 police, fire, and EMS agencies, and over 460,000 citizens. - read more

Matt Baarman

Matt Baarman, ENP

Matthew Baarman, ENP is the Deputy Director of Support Services at DuPage Public Safety Communications (DU-COMM) and has worked with complex software systems for nearly 20 years. In his current role, Matt serves the technical needs of 44 different police and fire agencies and more than 900,000 citizens in Illinois 2nd largest county. - read more

Michelle Kerr

Michelle Kerr

Michelle Kerr is the former 9-1-1 Deputy Director for the Erie County Central Police Services in New York and a 38-year veteran of public safety communications. At present, she is a Master Trainer for Niagara University, where she presents disability awareness training to 9-1-1 telecommunicators. - read more

Nancy Lockhart

Nancy Lockhart

Nancy Lockhart is the Fire Operations Chief for St. Joseph County 911 and has worked in 9-1-1 for the past 30 years. Currently, she oversees fire response for the 5th largest county in Indiana, serving more than 250,000 people. - read more

Paul Hicks

Paul Hicks, ENP

Paul Hicks, ENP is the Emergency Services Manager for the city of Springfield, Ohio, and has served in public safety for nearly 30 years. In his current position, Paul manages the city’s Emergency Operations Plan as well as the 9-1-1 communications center, which serves more than 60,000 people. - read more

Roxie Dodd

Roxie Dodd, ENP

Roxie Dodd, ENP is the former Training Administrator for the Greater Harris County (GHC) 9‐1‐1 Emergency Network (Houston, TX) and worked in the public safety arena for more than 37 years. - read more

Ty Wooten

Ty Wooten, ENP

Ty is NENA’s Director of Education and has been working in the public safety arena for nearly 25 years. In working for NENA, Ty oversees the development and delivery of the organization’s educational offerings, which are accessible to more than 15,000 NENA members. - read more