NENA Education Calendar: Upcoming Courses & Webinars
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All courses and workshops run from 8:30am to 5:00pm local time (unless otherwise noted)

 

2018

August 2018

8.13.18 (5-day course) Center Manager Certification Program (CMCP) - Fort Worth, TX - Register here!

8.13.18 (3-day course) - 9-1-1 Center Supervisor - Columbus, IN -  Register here!

8.13.18 - Preventing Telecommunicator Tunnel Vision - Washington, DC - Register here!

8.14.18 - Interpersonal Skills in the 9-1-1 Center - Belton, TX - Register here!

8.20.18 - Center Training Office Program (CTO) - Crown Point, IN - Register here!

8.29.18 - #Webinar Wednesday: Leadership From Any Chair - Registration coming soon!

September 2018

9.10.18 - Overcoming Negativity - Gaylord, MI - (MI ID # NENA 201707A) - Register here!

9.10.18 - Leadership in the 9-1-1 Center - Bentonville, AR - Education Summit - Register here!

9.11.18 - Interpersonal Skills in the 9-1-1 Center - Bentonville, AR - Education SummitRegister here!

9.11.18 - 9-1-1 Customer Service: Takes Seconds, Saves Minutes - Gaylord, MI - (MI ID # NENA 201707C) - Register here!

9.12.18 - Overcoming Negativity - Marquette, MI - (MI ID # NENA 201707A) - Register here!

9.12.18 - Preventing Telecommunicator Tunnel Vision - State College, PA - The Keystone State Chapter ConferenceRegister here!

9.12.18 - Effective Call Handling Strategies for Individuals with Disabilities - Bentonville, AR - Education Summit - Register here!

9.13.18 - Preventing Telecommunicator Tunnel Vision - Bentonville, AR - Education SummitRegister here!

9.13.18 -  9-1-1 Customer Service: Takes Seconds, Saves Minutes - Marquette, MI - (MI ID # NENA 201707C) - Register here!

9.14.18 - Cybersecurity Awareness - Washington, DC - Register here!

9.17.18 (5-day course) - Center Manager Certification Program (CMCP) - Colorado Springs, CO - Register here!

9.26.18 - #Webinar Wednesday: Handling Transportation-Related Calls - Registration coming soon!

October 2018

10.1.18 - (3-day course) - Center Training Office Program (CTO) - Tulane University, LA - Education Summit - Register here!

10.1.18 - Liability Issues in the 9-1-1 Center - Tulane University, LA - Education Summit - Register here!

10.2.18 - Tactical Dispatch for the Telecommunicator - Alpharetta, GA Register here!

10.2.18 - Cybersecurity Awareness - Tulane University, LA - Education Summit - Register here!

10.3.18 - Addressing for NG9-1-1 - Tulane University, LA - Education Summit - Register here!

10.9.18 (3-day course) - 9-1-1 Center Supervisor - Terre Haute, IN -  Register here!

10.15.18 - 9-1-1 Customer Service: Takes Seconds, Saves Minutes - Des Moines, IA - Iowa NENA ConferenceRegister here!

10.15.18 (5-day course) - Center Manager Certification Program (CMCP) - Charlotte, NC - Register here!

10.18.18 - Tactical Dispatch for the Telecommunicator - Lancaster, KY - Register here!

10.26.18 - Tactical Dispatch for the Telecommunicator - Franklin, IN Register here!

10.31.18 - #Webinar Wednesday: Project Management - Registration coming soon!

November 2018

11.09.18 - Tactical Dispatch for the Telecommunicator - Franklin, IN Register here!

11.12.18 (5-day course) - Center Manager Certification Program (CMCP) - Anaheim, CA - Register here!

11.16.18 - Preventing Telecommunicator Tunnel Vision - Loveland, CO - Register here!

December 2018

12.3.18 - (3-day course) - Center Training Office Program (CTO) - Bloomington, IN - Register here!

12.7.18 - Recruit, Hire, Retain, & Promote for Success - Destin, FL - FL NENA Fall Conference - Register here!

12.10.18 - Quality Assurance: Achieving QA/QI in the PSAP - Conyers, GA - Register here!

2019

January 2019

01.14.19 - (3-day course) - Center Training Office Program (CTO) - Clarksville, IN - Register here!

01.17.19 - 9-1-1 Customer Service: Takes Seconds, Saves Minutes - Clarksville, IN - Register here!

01.18.19 - 9-1-1 Customer Service: Takes Seconds, Saves Minutes - Clarksville, IN - Register here!

01.22.19 (3-day course) - 9-1-1 Center Supervisor - Sparks, NV -  Register here! 

01.28.19 (5-day course) -  Center Manager Certification Program (CMCP) - Austin, TX - Register here!

February 2019

02.25.19 - (3-day course) - Center Training Office Program (CTO) - Greenfield, IN - Register here!

March 2019

03.04.19 (5-day course) -  Center Manager Certification Program (CMCP) - Winchester, VA - Register here!

03.25.19 - (3-day course)Center Training Office Program (CTO) - Huntington, IN - Register here!

April 2019

04.08.19 (5-day course) - Center Manager Certification Program (CMCP) - Wilmington, MA - Register here!

04.22.19 - Preventing Telecommunicator Tunnel Vision - National Harbor, MD - Navigator  Registration coming soon!

04.23.19 - Overcoming Negativity - National Harbor, MD - Navigator  Registration coming soon!

May 2019

05.06.19 (5-day course) - Center Manager Certification Program (CMCP) - Glasgow, KY - Register here!

July 2019

07.15.19 (5-day course) - Center Manager Certification Program (CMCP) - Pomona, NY - Register here!

07.29.19 (5-day course) - Center Manager Certification Program (CMCP) - Franklin, IN - Register here!

November 2019

11.04.19 (5-day course) - Center Manager Certification Program (CMCP) - Iowa City, IA - Register here!

 

 

Course Pricing (unless otherwise noted)*.

   1 Day   2 Day  3 Day  CMCP
NENA Member  $199  $299  $399  $1000
Non-Member  $275  $425  $550  $1200

 

Questions? Want to bring a course directly to you?

Visit our Host a Course page to find out how you can bring it directly to you. You can also contact NENA's Education Director, Ty Wooten, for additional information.

*All prices in US Dollars

**NENA Education & Training Cancellation Policy:  Students registered for NENA Education & Training courses must notify, in writing (email), the Education Director they are not able to attend the course at least 21 days in advance of the beginning of the course for a full refund.  Cancellation requests received within 20 days of the start of the course, will result in the registrant receiving a credit in the amount of the registration.  This credit is good for one year and can only be used for NENA Education & Training courses.