Instructor-Led Online Courses

Instructor-Led Online (ILO) courses enable 9-1-1 professionals to receive NENA’s industry-best education and training content in a virtual classroom. This initiative allows NENA to continue to deliver high-quality training to our members during the pandemic, and beyond. Although the course name will be the same, the content will be slightly different. ILO courses will be 6 hours in length compared to the 8 hours delivered in the in-person courses, reducing content and changing the overall experience.

Registration cost for ILO courses is $139 for NENA Members and $199 for non-members.
You can still earn your EID certificate , and receive ENP re-certification points, and course credit.

A few things to consider when registering for an ILO course:

  • Each attendee must have their own laptop/computer. Multiple students cannot share computer.
  • You should have a strong internet connection.
  • Have a quiet room, so you can devote your full attention to the course, with no distractions.
  • Installing Google Chrome if it is not already installed on your device. It is the best internet browser for the GoToTraining platform NENA uses.
  • Check with your IT to make sure there is not a firewall issue with the GoToTraining website.
  • Watch the GoToTraining video to prepare for your first NENA ILO
  • course.
Current ILO course offerings:  

Click here to see all upcoming NENA education courses.