Doc Number |
Doc Name |
Committee |
Approved Date |
|
ACCESSIBILITY DOCUMENTS |
|
|
APCO/NENA ANS 3.105.1-2015 (originally NENA 52-001 & 52-003) |
Minimum Training Standard for TDD/TTY Use in the Public Safety Communications Center (ANSI accredited)
|
Accessibility |
2015/02/24 |
NENA-STA-035.2-2018 (originally 52-002) |
Managers Guide to the ADA Title II: Direct Access
|
Accessibility
|
2018/11/15 |
52-501 |
TTY Phone Pals Program Operational Information Document
|
Accessibility
|
2004/07/29 |
NENA-INF-013.2-2015 (originally 52-502)
|
Video Relay Service & IP Relay Service PSAP Interaction Information Document
|
Accessibility
|
2015/06/27 |
|
|
|
|
|
PSAP EQUIPMENT & SYSTEMS DOCUMENTS |
|
|
NENA-STA-027.3-2018 (originally 04-001) |
Recommended Generic Standards for E9-1-1 PSAP Equipment (ANSI accredited)
|
Agency Systems |
2018/07/02 |
NENA-STA-026.5-2016 (originally 04-002) |
PSAP Master Clock Standard (ANSI accredited)
|
Agency Systems
|
2016/12/21 |
04-003 |
Generic Standards E9-1-1 ISDN PSAP Equipment Utilizing Basic Rate Interface (BRI) ARCHIVED 01/24/2017
|
Agency Systems
|
1999/05/01 |
NENA-STA-028.2- 2018 (originally 04- 004) |
Generic Standards for E9-1-1 PSAP Intelligent Workstation (IWS) Equipment
|
Agency Systems
|
2018/06/16 |
NENA-INF-029.2-2018 (originally 04-501) |
Integrating Applications on Intelligent Workstations Technical Information Document
|
Agency Systems
|
2018/08/12 |
NENA-INF-024.2-2018 (originally 04-502) |
E9-1-1 PSAP Site Characteristics Technical Information Document
|
Agency Systems |
2018/02/14 |
|
|
|
|
|
DATA STRUCTURES DOCUMENTS (including NG9-1-1)
|
|
|
NENA STA-015.10-2018 (Originally 02-010) |
NENA Standard Data Formats for E9 1 1 Data Exchange & GIS Mapping
|
Data Structures |
2018/08/12 |
NENA-STA-006.1-2018 |
NENA Standard for NG9-1-1 GIS Data Model |
Data Structures |
2018/06/16 |
02-501 |
Wireless (Pre-XML) Static and Dynamic ALI Data Content Information Document |
Data Structures |
2006/10/16 |
02-503 |
XML Namespaces Information Document |
Data Structures |
2007/02/23 |
04-005 |
ALI Query Service Standard |
|
2006/11/21 |
NENA-STA-012.2-2017 (originally 71-001) |
NG9-1-1 Additional Data Standard
|
Data Structures |
2017/12/21 |
NENA-STA-004.1-2014 |
NENA Next Generation United States Civic Location Data
Exchange Format (CLDXF) |
Data Structures |
2014/03/23 |
NENA-STA-008.2-2014 (originally 70-001)
|
NENA Registry System (NRS) Standard |
Data Structures |
2014/10/06 |
NENA/APCO-INF-005 |
NENA/APCO Emergency Incident Data Document (EIDD) Information Document (superseded by APCO NENA 2.105.1-2017) |
Agency Systems |
2017/01/03
|
APCO/NENA 2.105.1- 2017 |
NG9-1-1 Emergency Incident Data Document (EIDD) (ANSI accredited)
NIEM IEPD (Schemas & other documents)
Registries
NENA-REF-011, EIDD/IDX FAQs
|
Agency Systems |
2017/01/03 |
|
|
|
|
|
DATA MANAGEMENT DOCUMENT (including NG9-1-1) |
|
|
02-011 |
Data Standards For Local Exchange Carriers, ALI Service Providers & 9-1-1 Jurisdictions
|
Data Management |
2012/05/12 |
02-013 |
Data Standards for the Provisioning and Maintenance of MSAG Files to VDBs and ERDBs
***No further updates to be made***
|
Data Management
|
2008/06/07
Reviewed 9/12/2014
|
02-014 |
GIS Data Collection and Maintenance Standards
|
Data Management
|
2007/06/17 |
02-015 |
Standard for Reporting and Resolving ANI/ALI Discrepancies and No Records Found for Wireline, Wireless and VoIP Technologies
|
Data Management
|
2009/06/06 |
02-502 |
NENA Company ID Registration Service Information Document
|
Data Management
|
2008/11/12 |
06-001
|
Standards for Local Service Provider Interconnection Information Sharing
|
Data Management
|
2004/08/01 |
71-501
|
Synchronizing Geographic Information System Databases with MSAG & ALI Information Document |
Data Management
|
2009/09/08 |
71-502
|
An Overview of Policy Rules for Call Routing and Handling in NG9-1-1 Information Document
|
Data Management
|
2010/08/24 |
NENA-INF-011.1-2014 |
NENA NG9-1-1 Policy Routing Rules Operations Guide |
Data Management |
2014/10/06 |
NENA-INF-014.1-2015 |
NENA Information Document for Development of Site/Structure Address Point GIS Data for 9-1-1 |
Data Management |
2015/09/18 |
NENA-STA-003.1.1-2014 |
NENA Standard for NG9-1-1 Policy Routing Rules
|
Data Management
|
2014/12/01 |
NENA-REQ-002.1-2016 |
NENA Next Generation 9-1-1 Data Management Requirements |
Data Management |
2016/03/10 |
NENA-STA-005.1.1- 2017 |
NENA Standards for the Provisioning and Maintenance of GIS data to ECRF and LVFs |
Data Management |
2017/08/10 |
NENA-INF-027.1-2018 |
NENA Information Document for Location Validation Function Consistency |
Data Management |
2018/08/12 |
|
|
|
|
|
MULTI LINE TELEPHONE SYSTEM (MLTS) and PRIVATE BRANCH EXCHANGE (PBX) DOCUMENTS
|
|
|
03-502 |
Trunking for Private Switch 9-1-1 Service Information Document |
Interconnection & Security |
2003/04/11 |
06-003 |
Private Switch (PS) E-9-1-1 Database Standard
|
Data Management
|
2004/08/01 |
06-502 |
Industry Common Mechanisms for MLTS E9-1-1 Caller Location Discovery and Reporting Information Document
|
Data Management
|
2008/10/25 |
|
|
|
|
|
NETWORK DOCUMENTS
|
|
|
03-002 |
NENA Standard for the Implementation of Enhanced MF Signaling, E9-1-1 Tandem to PSAP
***No further updates to be made - reference only***
|
911 Core Services |
2007/01/17 |
03-003 |
Implementation of Inter-Networking, E9-1-1 Tandem to Tandem Reference
|
911 Core Services
|
2000/02/01 |
03-004
|
E9-1-1 Functional Entity Model Standard
|
911 Core Services |
2008/01/19 |
03-005 |
Generic Requirements for an E9-1-1 SR ***ARCHIVED***
|
911 Core Services
|
2004/01 |
03-006
|
E9-1-1 Call Congestion Management Standards
|
911 Core Services
|
2003/03/06 |
03-008
|
E9-1-1 Default Assignment and Call Routing Functions Standard
|
911 Core Services
|
2008/01/19 |
03-501 |
Network Quality Assurance Information Document
|
911 Core Services
|
2005/10/03 |
03-503
|
SS7 Guidelines for Wireline and VoIP Emergency Services Gateway Interconnection to 9-1-1 Selective Routers Information Document **NO FURTHER UPDATES*****
|
911 Core Services
|
2005/10/2
Reviewed 9/12/2014
|
03-504
|
PSAP Call Back to All 9-1-1 Callers, Combating Wireless E911 Fraud and Mobile Emergency Service (E911M) Information Document *****ARCHIVED*****
|
911 Core Services
|
2005/10/20 |
03-506
|
E9-1-1 Voice Circuit Requirements, Providing a P.01 Grade of Service Information Document
|
911 Core Services
|
2007/04/13 |
03-507
|
ESQK Guidelines for VoIP to E9-1-1 Connectivity Information Document
|
911 Core Services
|
2009/03/09 |
03-508
|
Impacts of Using a Common Trunk Group to Carry Calls of Multiple Service Types into a Legacy Selective Router Information Document
|
911 Core Services
|
2010/03/15 |
03-509
|
Femtocell and Universal Mobile Access (UMA) Information Document and UMA Appendix
|
911 Core Services
|
2011/01/27 |
05-001 |
Standard for the Implementation of the Wireless Emergency Service Protocol E2 Interface |
911 Core Services |
2003/12/02 |
05-501 |
SS7 Guidelines for MSC to Selective Router Connectivity Information Document
|
911 Core Services |
2002/10/16
Reviewed 9/12/2014
|
NENA-INF-002.1-2012 |
The Effect of Mass Calling Events on Legacy SR to PSAP Trunking Information Document
|
911 Core Services
|
2012/08/28 |
NENA INF-018.1-2017 |
NENA Non Mobile Wireless Service Interaction Information Document |
911 Core Services |
2017/02/16 |
|
|
|
|
|
NG9-1-1 TRANSITION PLANNING DOCUMENTS
|
|
|
NENA-INF-008.2-2014 (originally 77-501) |
NG9-1-1 Transition Plan Considerations Information Document
|
Agency Systems |
2013/11/20 |
|
|
|
|
|
SECURITY DOCUMENTS
|
|
|
04-503 |
Network/System Access Security Information Document
|
System Security & Resiliency
|
2005/12/01 |
75-001 |
Security for Next-Generation 9-1-1 Standard (NG-SEC)
Portions of this document are appropriate for E9-1-1 as well.
|
System Security & Resiliency
|
2010/02/06 |
75-502 |
Next Generation 9-1-1 Security Audit Checklist Information Document
Portions of this document are appropriate for E9-1-1 as well.
|
System Security & Resiliency
|
2011/12/14 |
NENA-INF-015.1-2016 |
NENA NG9‑1‑1 Security Information Document
Portions of this document are appropriate for E9-1-1 as well.
|
System Security & Resiliency |
2016/12/08 |
NENA-INF-023.1-2017 |
NENA Call Blocking Information Document |
PSAP Operations |
2017/11/02 |
|
|
|
|
|
VOICE OVER INTERNET PROTOCOL (VoIP) DOCUMENTS
|
|
|
08-001 |
Interim VoIP Architecture for Enhanced 9-1-1 Services (i2) Standard
|
911 Core Services
|
2010/08/11 |
08-503 |
VoIP Characteristics Information Document
|
911 Core Services
|
2004/06/10 |
08-504 |
VoIP Standards Development Organization Information Document
|
911 Core Services
|
2004/06/08 |
57-503 |
Procedures for Notification of ERDB & VPC Operators of ESN Changes by 9-1-1 Administrator Information Document
|
PSAP Operations
|
2008/01/08 |
58-502 |
VoIP Funding and Regulatory Issues Information Document
|
PSAP Operations
|
2006/06/06
|
|
|
|
|
|
NEXT GENERATION 9-1-1 (NG9-1-1) DOCUMENTS |
|
|
08-002 |
Functional and Interface Standards for NG9-1-1
|
911 Core Services
|
2007/12/18 |
NENA-STA-010.2-2016 (originally 08-003)
|
Detailed Functional and Interface Standards for the NENA i3 Solution
NENA Registry System (v2 schemas are shown under "i3-v2-xml-schemas"
*****Update In Progress*****
|
911 Core Services
|
2016/09/10 |
08-501 |
Interface between the E9-1-1 Service Provider Network and the Internet Protocol (IP) PSAP Information Document
|
911 Core Services
|
2004/06/15 |
08-502 |
E9-1-1 Requirements Information Document
|
911 Core Services |
2004/07/23 |
08-505 |
Methods for Location Determination to Support IP-Based Emergency Services Information Document
|
911 Core Services
|
2006/12/21 |
NENA-INF-016.2-2018 (originally 08-506)
|
Emergency Services IP Network Design Information Document
|
911 Core Services |
2018/04/05 |
08-751 |
NENA i3 Requirements Document
|
911 Core Services
|
2006/09/28 |
08-752 |
Location Information to Support IP-Based Emergency Services Requirements Document
|
911 Core Services
|
2006/12/21 |
57-750 |
NG9-1-1 System and PSAP Operational Features and Capabilities Requirements Document
|
PSAP Operations
|
2011/06/14 |
73-501 |
Use Cases & Suggested Requirements for Non-Voice- Centric Emergency Services Information Document
|
911 Core Services
|
2011/01/11 |
NENA-INF-003.1-2013 |
Potential Points of Demarcation in NG9-1-1 Networks Information Document
|
911 Core Services
|
2013/03/21 |
NENA-INF-006.1-2014 |
NG9-1-1 Planning Guidelines Information Document |
Agency Systems |
2014/01/08 |
NENA-INF-009.1-2014 |
Requirements for a National Forest Guide Information Document |
911 Core Services |
2014/08/14 |
NENA/APCO-REQ-001.1.2-2018 |
NENA/APCO NG9-1-1 PSAP Requirements Document (ANSI |
Agency Systems |
2018/04/05 |
NENA-STA-019.1-2018 |
NG9-1-1 Call Processing Metrics Standard (ANSI accredited)
|
Agency Systems |
2018/07/02 |
|
|
|
|
|
NON-TRADITIONAL DOCUMENTS |
|
|
07-501 |
Future 9-1-1 Models Information Document ARCHIVED 20150922
|
|
2004/06/01 |
07-502 |
Non-Traditional Communications for E9-1-1 Information Document ARCHIVED 20150922
|
|
2001/03/20 |
07-503 |
Network Interfaces for E9-1-1 and Emerging Technologies Information Document ARCHIVED 20150922
|
|
2002/09/11 |
07-504 |
Automatic Collision Notification & Vehicle Telematics Information Document ***No further updates to be made - reference only***
|
|
2007/06/01 |
|
Vehicle Emergency Data Set, Advanced Automatic Crash Notification (AACN) Joint APCO/NENA Data Standardization Working Group, Version 3.0. |
|
2012/04/13 |
|
|
|
|
|
PSAP LOGISTICS |
|
|
NENA-INF-037.1-2019 |
NENA PSAP Task Overload Management Information Document |
PSAP Logistics |
2019/01/20 |
|
|
|
|
|
PSAP OPERATIONS - CONTINGENCY PLANNING |
|
|
NENA-INF-017.3-2018 |
PSAP Disaster & Contingency Plans Model Recommendation
|
PSAP Operations
|
2018/09/28 |
NENA-STA-009.2-2015 (originally 53-002)
|
Mutual Aid Standard/Model Recommendation
|
PSAP Operations
|
2015/05/07 |
NENA-INF-019.2-2016 (originally 53-501 & 53-502) |
Hazard and Vulnerability Analysis Information Document
|
PSAP Operations
|
2016/09/10 |
NENA-INF-020.2-2017 (originally 53-503)
|
PSAP Survivability Information Document
|
PSAP Operations
|
2017/01/12 |
NENA-INF-026.2- 2018 (originally 53 504) |
Drills and Exercises Information Document
|
PSAP Operations
|
2018/04/05 |
NENA-INF-012.2-2015 (originally 53-506)
|
Inter-Agency Agreements Model Recommendations Information Document
|
PSAP Operations
|
2015/01/08 |
NENA-INF-025.2-2017 (originally 53-507) |
Virtual PSAP Management Information Document
|
PSAP Operations
|
2017/12/21 |
APCO-NENA-ANS 1- 102- 2-2010 (originally 53-505) |
APCO-NENA Service Capability Criteria Rating Scale Information Document (ANSI accredited) |
PSAP Operations |
2010/07/28 |
NENA-INF-010.2-2018 |
NENA Succession Planning Information Document |
PSAP Operations |
2018/05/24 |
|
|
|
|
|
PSAP OPERATIONS - HUMAN RESOURCES |
|
|
54-001 |
Communications Center/PSAP Daily Personnel Operations Model Recommendation
|
PSAP Operations
|
2004/11/18 |
54-002 |
See NENA-STA-007.1 |
PSAP Operations
|
2014/06/14 |
NENA-REF-004.3-2017 (originally 54-501)
|
NENA Resource List for Human Resources Information as well as PSAP Staffing Guidelines Report & Staffing Worksheet
|
PSAP Operations
|
2017/05/30
|
54-750 |
Human Machine Interface & PSAP Display Requirements
|
PSAP Operations
|
2010/10/20 |
NENA-STA.001.1-2013 |
Suicide Prevention Standard
|
PSAP Operations
|
2013/06/15 |
NENA-STA.002.1-2013 |
9-1-1 Acute/Traumatic and Chronic Stress Management Standard
|
PSAP Operations
|
2013/08/05 |
NENA-STA-007.1 (originally 54-002) |
Hearing Standards for Public Safety Telecommunicators |
PSAP Operations |
2014/06/14 |
NENA-REF-001-2003
|
PSAP Staffing Guidelines Report & Staffing Worksheet |
PSAP Operations |
2003/08/01 |
|
|
|
|
|
PSAP OPERATIONS - STANDARD OPERATING PROCEDURES |
|
|
56-001 |
Guidelines For Minimum Response To Wireless 9-1-1 Calls *****Update In Progress*****
|
PSAP Operations
|
2004/11/18 |
NENA-STA-038.3.1-2018 (originally 56-002)
|
NENA Standard For NORAD/FAA Notification: Airborne Events
|
PSAP Operations
|
2018/08/17 |
56-003
|
Minimum Standards for Emergency Telephone Notification Systems
|
PSAP Operations
|
2004/06/12 |
NENA-STA-037.2-201X (originally 56-004)
|
TTY/TDD Communications Standard Operating Procedure Model Recommendation
|
PSAP Operations
|
2018/08/17 |
56-005
|
Call Answering Standard/Model Recommendation *****Update In Progress*****
|
PSAP Operations
|
2006/06/10 |
56-006
|
Emergency Call Processing Protocol Standard *****Update In Progress*****
|
PSAP Operations
|
2008/06/07 |
56-007 |
Pipeline Emergency Operations Standard/Model Recommendation
|
PSAP Operations
|
2010/11/11 |
56-501 |
Silent or Hang-Up 9-1-1 Calls for Service Information Document *****Update In Progress*****
|
PSAP Operations
|
2002/08/23 |
56-503 |
Wide Area / Statewide Emergency Notification Systems Information Document
|
PSAP Operations
|
2006/06/06 |
56-505 |
Guidelines for Handling Calls Regarding Missing and Exploited Children Information Document
|
PSAP Operations
|
2007/05/22 |
NENA-INF-039.2-2018 (originally 56-506) |
NENA Public Safety Answering Point Site Selection Criteria Operations Information Document
|
PSAP Operations
|
2018/08/17 |
NENA-STA-013.2-2016 (originally 56-507) |
PSAP & Railroad Interaction Standard (ANSI accredited)
|
PSAP Operations
|
2016/03/31 |
NENA-INF-022.2-2017 (originally 56-508) |
Protocol for Handling Calls Regarding Human Trafficking Information Document
|
PSAP Operations
|
2017/07/13 |
56-509 |
NENA/APCO Best Practices Model for Third Party Emergency Medical Dispatch Services and PSAPs Information Document
|
PSAP Operations |
2011/06/13 |
NENA-INF-001.1-2012 |
Social Networking in 9-1-1 PSAPs Information Document
|
PSAP Operations
|
2012/08/08 |
NENA-INF-004.1.2-2018 |
Operational Impacts of Devices and Sensors Information Document
|
PSAP Operations
|
2018/08/17 |
NENA-INF-007.1-2013 |
Handling Text-to-9-1-1 in the PSAP Information Document
|
PSAP Operations
|
2013/10/09 |
APCO/NENA ANS 1 .107.1-‐2015 |
Standard for the Establishment of a Quality Assurance and Quality Improvement Program for Public Safety Answering Points (ANSI accredited) |
PSAP Operations
|
2015/04/02 |
|
|
|
|
|
PUBLIC EDUCATION & PSAP TRAINING |
|
|
REF |
SMS Text to 9-1-1 Resources |
Communications |
2014/05/14 |
NENA-REF-002.2-2014
|
PSAP Interim Text to 9-1-1 Support Documents |
Communications |
2014/12/02 |
NENA-REF-003.1-2015
|
NENA Recommended Public Education Plan for Interim SMS Text-to-9-1-1
|
Communications |
2015/03/31 |
REF
|
NENA Recommended NG9-1-1 Public Education Plan for Elected Officials and Decision Makers
|
Communications
|
2013/09/24 |
REF
|
Wireless 9-1-1 Consumer Education
|
Communications
|
2011/05/09 |
REF
|
Number Portability Consumer Education
|
Communications |
2011/05/09 |
REF
|
Public Education Funding & Resources
|
Communications |
2001/06/27 |
REF
|
Basics of Public Education
|
Communications
|
2001/06/27 |
REF
|
Public Education Clearinghouse Form
|
Communications
|
2001/06/27
|
REF |
Tools for PSAPs to use when working with App Providers
|
PSAP Operations |
2014/05/13 |
|
|
|
|
|
WIRELESS 9-1-1 INTEGRATION DOCUMENTS |
|
|
57-001 |
Wireless E9-1-1 Overflow, Default and Diverse Routing Standard & A PSAP Managers’ Guide to GIS & Wireless 9-1-1
|
PSAP Operations
|
2004/11/18 |
57-002 |
E9-1-1 Wireless Maintenance Call Routing & Testing Validation Standard including Call Routing & Testing Validation Worksheet & Sample Non-Disclosure Agreement
|
PSAP Operations
|
2007/06/09 |
57-501 |
Wireless Phase I & II Features and Functions Information Document
|
PSAP Operations
|
2003/01/20 |
57-502 |
Wireless Phase I/II Planning and Implementation Checklist and Modules Information Document including Service Agreements
|
PSAP Operations
|
2004/05/24 |
60-601 |
Model Baseline Guidelines for Drafting Statutes or Rules Associated with Prepaid Wireless Service and 9-1-1 Emergency Service Fees Information Document
|
Regulatory/ Legislative
|
2008/09/24 |
APCO-NENA ANS 1 105 2-2015 |
Standard for Telecommunicator Emergency Response
Taskforce (TERT) Deployment (ANSI accredited)
|
National Joint TERT Initiative
|
2015/07/17
|