The Systems Security & Resiliency Committee is responsible for establishing Working Groups that build on standards developed in other Committees and develop new standards and deployment and operational models that:
- define the security, cybersecurity, reliability and resiliency protocols, methods, and procedures necessary to ensure interoperability within and between 9-1-1 systems and protect the 9-1-1 systems from the point of Originating Service Provider interconnection through the systems to incident processing at the PSAP.
- define the basic ESInet design and deployment options, identify and incorporate optional enhancements, and manage the evolution of the ESInet design as Internet Protocol evolves and new capabilities are identified.
- identify best practices for ESInet and core system monitoring, including security, to support 99.999% reliability at the individual PSAP level.
- address new types of calls for assistance entering 9-1-1 systems and the delivery of those calls through the system to the First Responders.
- Internet of Things (IoT) & & External Applications WG, Co-Chairs Randall Gellens & Dwight Purtle, ENP A new Working Group on IoT (Internet of Things) and Apps (external applications) is seeking volunteers to assist in creating a document describing the impact of IoT devices and emergency applications on NG9-1-1, in cooperation and with input from NPSTC and other Public Safety organizations. This document will provide guidance to 9-1-1 professionals, application/device vendors, and data management/monitoring entities for NENA-endorsed methodology for NG9-1-1 interaction by IoT devices and emergency calling applications. The group may also determine mechanisms by which attachments (such as static image and video media) are either conveyed with or made available within a 9-1-1 call and determine how data provided by applications or devices is made available to and accessed by call takers and responders. Additionally, the WG may determine mechanisms (signaling etc.) by which applications and devices place automatic or manual 9-1-1 calls, including situations where the person initiating the call is remote, or gets bridged into a 9-1-1 call. Weekly conference calls are held every Tuesday from 12:00 PM - 1:00 PM ET.
- Delivery of Next Generation Services via the Cloud WG, Co-Chairs Ed Vea & Stephen O’Conor, ENP A new Working Group focused on delivery of NG9-1-1 services via a cloud deployment model is seeking volunteers. This group is charged with developing an Information Document that defines and characterizes public and private cloud-based deployments. In addition, it will cover operational, physical security, cybersecurity, reliability resiliency and availability considerations of NG9-1-1 services delivered using a cloud-based deployment model. The document should be applicable to Next Generation Core Services, Call Handling, Dispatch systems and other services. End-to-end performance and SLA parameters will also be addressed. This Working Group will address the specific deployment model of Cloud-Based services keeping intact the standards detailed in STA-010. An organizational call to discuss and refine the Working Group Charter will likely be held in February with regular Working Group call commencing in early March.
- Security for NG9-1-1 (NG-SEC) WG, Co-Chairs Jim Lockard, ENP & Joel McCamley, ENP The Security for NG9-1-1 Standard (NG-SEC) remains the key Cyber Security standard for 9-1-1 and NG9-1-1, and the need to keep the standard current is a necessity. This WG is forming to assess, analyze and recommend areas that need to be addressed by NENA 75-001. The WG will focus on cyber security functions that have become a common thread between the established guidelines and standards. As the group focuses on new items to include, they will also work to establish a recommended guideline built to minimize the risk and limit the damage to 9-1-1. The WG will also work to ensure the standard is aligned with NENA-STA-010. Additionally, the WG may review specific mechanisms (TDoS / DDoS, Ransomware etc.) that may require a policy or guideline to guide how vendors are pursuing NG9-1-1 security. Weekly conference calls are held every Friday from 12:00 PM - 1:00 PM ET.
- Telecommunication Denial of Service (TDoS) WG, Co-Chairs Carl Rodabaugh and Mark Collier
A new Working Group is seeking volunteers to develop an Information document focused on Telecommunication Denial of Service Attacks. Weekly conference calls are held every Monday from 2:00 PM - 3:00 PM ET.