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Webinar: Managing the Problem Employee

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Managing the Problem Employee

Problem employees can be found in every profession. However, in the 9-1-1 center, poor performance and unprofessionalism can negatively affect the entire team and degrade the level of service provided to the public. Without a fair, objective, and consistent method in place for dealing with these situations, you may find yourself unable to resolve problem employee issues, or worse, expose your center to a potential lawsuit.


Join us for this webinar to learn about the steps you can take and procedures you can implement to effectively deal with problem employees and get the most out of your staff. Attendees will come away with a thorough understanding of evaluations, performance improvement plans, and discipline best practices and receive access to sample policies and forms.

Purchase now and receive on-demand access to the webinar. Web-access details will be provided via email after purchase.