Project Management 101
No matter what size your agency or company, if your work number is 9-1-1 there are many things you share with your fellow professionals in the public safety communications community. Long shifts; difficult callers; and a love of coffee are just a few. But the biggest thing we share may be managing, organizing, designing and implementing projects.
From the implementation of a new CAD or radio system, to the construction of your agency's new center, nearly every agency is involved with projects large and small on an almost a constant basis. Sadly, most directors, managers, and supervisors are put into the role of Project Manager or Lead with little or no training or support for that vital process. As a result, deadline slips, scope creeps, and change orders blossom. (Don't worry, we will define those terms for you.)
In this informative, entertaining, and dynamic webinar presentation, you will learn some of the basics of how to ensure your project is a success. By outlining successful (and not so successful) experiences; general project management guidelines from a public safety prospective, and resources available to assist any emergency professional, Jim Lake and Christopher Carver of NENA's Education Advisory Board will help you to ensure that you experience better results - whether it is a $10,000 or a $10,000.000 project.
Purchase now and receive on-demand access to the webinar archive. Web-access details will be provided via email after purchase.